Smartravel Explorer DK400
Pairs well with
UL Certified
Safety Certified in Accordance with UL 2849
Fast & Free Shipping
Shipping fees and tax are covered by Smartravel and will be completed by FedEx throughout the United States. Once the order is shipped, a shipment confirmation email and shipment tracking will be sent to your email address. ( We DO NOT ship to PO BOXES or APO.) It may take 2-5 days to deliver.
30 Day Risk Free Trial
We offer a 30-day trial period for all our brand new Ebike products. If you're not satisfied with the product, Smartravel return policy allows you to return it within 30 days of receipt. However, to qualify for this, your product must be free of wear, dirt
1 Year Warranty
All Smartravel ebikes are included in the 1-year all-inclusive warranty provided by our manufacturer for the original owner in case of all manufacturing defects. The warranty service does not include free accessories and batteries). After the initial owner receives the product, he begins to enjoy a 1-year warranty period.
Smartravel Explorer DK400
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Power and Efficiency in Balance
The upgraded brushless geared hub motor is built with a heat-resistant design for greater durability and consistent performance. Whether riding up country lanes or through city streets, the motor delivers smooth, reliable assistance. With Field-Oriented Control (FOC) technology, it continually optimises power output to match your riding, ensuring efficiency and a responsive, natural feel.
250W Geared Hub Motor
86 N·m torque
18.2AH High-Performance Lithium-Ion Battery
The Smartravel bike features advanced battery technology with a 48V 18.2AH battery (873.6Wh), offering enhanced range, stability, and safety. It covers up to 26+ miles in electric mode and 45+ miles in PAS mode. The BMS ensures smart protection, maintaining 80% capacity even after 800 charges, ensuring durability and efficiency.
45+ Miles Per Charge
BMS Ensure your Safety
Discover Explorer DK400
Dual Suspension
Features dual suspension with front and rear shocks, reducing vibrations and boosting stability for a smoother, safer ride on both rugged trails and city streets.
Dual Mechanic Reliable Disc Brake
The Dual Mechanical Disc Brake system delivers reliable, responsive stopping power. With two independent brakes, it ensures control on steep descents or wet surfaces, enhancing safety and providing consistent, smooth performance.
Shimano Speed Shift System
The Shimano Speed Shift System ensures smooth, precise gear changes for any terrain. Its wide range makes climbing or cruising easy, delivering quick, reliable shifts for comfort and control.
Color LCD display
The Color LCD Display provides clear, real-time data on speed, battery, distance, and motor performance. Its bright screen stays readable in any light, making rides easier and more informed.
20'X4.0" Fat Tires
The 20" × 4.0" fat tires provide excellent traction and stability across sand, snow, mud, and rocky paths. Their wide, rugged design absorbs shocks for a smoother ride, making them perfect for both off
Rear shock absorber
The rear shock absorber boosts comfort by absorbing impacts from rough terrain and uneven roads. It improves stability, reduces vibrations, and ensures smoother handling, making rides more balanced and less fatiguing.
Product details
Frameset
Frame
carbon steel;
removable lithium-ion battery;
rear rack and fenders included;
front & rear mount hydraulic disc;
kickstand mount
Fork
Mechanic Brakes
Wheels
Hub rear
750W : 80Nm torque,
750W (sustained), 1000W (peak)
Tire Construction
Unibody, puncture protection, 20"x4.0"-max tire size without fenders
E-system & Drivetrain
Battery
48V, 18.2Ah (873.6Wh)
Fast Charger
54.6V-2A
Display Type
Smart LCD Display
Rear Derailleur
Shimano 7 speed
Accessories
Rear Rack
Max Load: 350 lbs
Light
LED, headlight and taillight
Kickstand
Alloy
Weight & Dimensions
Weight
31.0KG kg / 68.3 lbs
Weight limit
Maximum total weight limit (combined weight of rider and cargo) of 350 pounds (158.8kg).
What's In The Box
DK400
1 battery
storage bag
charger
Rear shelf
Tool kit
FAQs- Explorer DK400
What is the seat height on the DK400?
The seat height is 33 inches.
Do I need to assemble the Smartravel DK400 EBike when it arrives?
Only simple installation is required, our DK401 electric bike is 90% assembled. All you need to do is drive into the fun blind box and secure the handlebars with a few screws.
How long does it take to charge the battery? How far will it travel on one charge?
The DK400 e-bike is equipped with a powerful LG 48V 15Ah battery that can be fully charged in only 5 hours and can travel as far as 50-80 Miles on a single charge. Experience the thrill of the ride, conquer city streets, and embrace endless exploration.
Will the DK400 still work if the battery is dead?
Absolutely! When the battery runs out, the DK400 seamlessly transitions into a traditional bike with 0 to 5 levels of pedal assist. In power mode, the DK400 transforms into an electric bike, a racing bike, or even a motorcycle, enhancing your stability and handling while delivering an exhilarating off-road riding experience.
How long the battery can last? and how long does it take to charge?
The battery can last for 40-60 Miles and it only takes 5-6 hours to be fully charged.
Customer Reviews
First off let me say this bike is exactly what I expected, excellent in every way. The design is perfect, the function is amazing and the performance is top notch! You won't be disappointed. Everything worked as intended, the delivery was on time and I am extremely satisfied overall. I love the bike and I'm betting you will too.
Where do you put the brake fluid
Im the only one around my neighborhood with a bike like this, so its unique and people love it and so do I. Its my daily bcus I work 10min away. Had this bike over a year and she's still purring like a kitten. She just needs need shoes(brakes)
Great bike! Only complaint is the size of the pins that connect turn signals to controller, only one signal works. Been complimented on this bike many times niw
My kid loves it! I don’t have to take him to short distances. It saves me time.