Privacy Policy

Privacy Statement

We take your privacy seriously. This Privacy Statement explains how www.smartravel.co.uk (collectively referred to as “we,” “us,” or “our”) collects, uses, shares, and processes your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

www.smartravel.co.uk is the sole owner of all information collected on this site.
We guarantee that we will not sell, share, or rent your information to any third parties.

1. What Information Do We Collect and Store?

We may collect the following information when you visit or use our website:

  • Registered email address, password, and nickname

  • IP address, date and time of access

  • Browser type and operating system

  • The URL you requested

  • PayPal email and shipping address

  • Other necessary information for orders and customer support

We collect this information to:

  • Process orders, deliveries, and payments

  • Verify payment and prevent fraud

  • Send updates, promotions, and newsletters (if you choose to receive them)

  • Improve website functionality and user experience

You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in our emails.

2. What Do We Do With Your Information?

When you make a purchase, we collect your name, billing address, shipping address, and email address as part of the order process.

When you browse our store, we automatically receive your IP address, which helps us understand your browser and device type to enhance your experience.

Email Marketing

With your consent, we may send you updates about:

  • New products

  • Promotions and special offers

  • Important company updates

You can opt out of receiving these communications at any time.

3. Age of Consent

By using this site, you confirm that you are at least the age of majority in your country of residence (18 years old in the UK), or that you are the age of majority and have given consent for any minor dependents to use this site.

4. Third-Party Websites and Services

Our website may contain links to third-party websites or services (e.g. PayPal, Google Maps).
We are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review the privacy policies of any external websites before using them.

5. Media

When uploading images to the website, please avoid including embedded location data (EXIF GPS).
Visitors can download and extract location data from uploaded images.

6. Cookies

What Are Cookies?

Cookies are small text files stored on your device to enhance website functionality and remember your preferences.

How We Use Cookies:

  • If you leave a comment, your name and email may be stored in cookies for convenience (valid for one year).

  • When visiting our login page, a temporary cookie checks if your browser accepts cookies.

  • Login cookies last for two days, while display preference cookies last for one year.
    Selecting “Remember me” extends your login for two weeks.

  • Editing or publishing an article creates a one-day cookie identifying the post ID.

You can disable cookies in your browser settings, but some site features may not function properly as a result.

7. Embedded Content from Other Websites

Articles or pages on this website may include embedded content (e.g. videos, images, articles).
Embedded content from other websites behaves the same as if you visited those websites directly.
These sites may:

  • Collect data about you

  • Use cookies

  • Track your interactions with embedded content (especially if logged in)

We recommend reviewing the privacy policies of those external platforms.

8. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.
We do not sell or share your data for marketing purposes.

9. How Long We Store Your Data

  • Comments: Comments and their metadata are retained indefinitely for automatic recognition of follow-up comments.

  • Registered Users: Personal information provided in user profiles is stored until deleted. Users can edit or delete their personal data anytime (except usernames).

  • Administrators: Website administrators can also view and edit user information.

10. Your Rights Over Your Data

Under UK GDPR, you have the following rights:

  • Access – Request a copy of your personal data.

  • Rectification – Request corrections to inaccurate data.

  • Erasure – Request deletion of your personal data.

  • Restriction – Limit how we process your data.

  • Portability – Request transfer of your data to another service.

  • Objection – Object to certain types of data processing.

You can request these actions by contacting us at:
📧 contact@smartravelor.com

We will respond to your request within 30 days as required by law.

11. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.
We also use secure third-party platforms (e.g. PayPal, Shopify) to process payments and deliveries.

12. Location Data Collection and Use

Our application may request access to your location data (via GPS, Wi-Fi, or mobile network) to provide specific features such as:

  • Map navigation and route planning

  • User distribution statistics to improve services

Location data is collected only with your consent and only while using these features.

We do not store or sell your location data.

Third-Party Use of Location Data

To provide navigation and map services, we may use:

  • Google Maps – for map display and route calculation

Data is shared strictly as required for functionality and in compliance with legal requirements.

13. Data Security

We adopt industry-standard security measures to protect your personal information.
Your passwords are encrypted and inaccessible to anyo
However, no

14. Changes to This Privacy Stat

We may update this Privacy State

  • Legal o

  • Operationa

  • New

The latest version will always be available at www.smartravel.co.uk/privacy-policy.

15. Contact Us

If you have any quest

📧contact@smartravel.co.uk
🌐 www.smartravel.co.uk