It's what we do.

A year after its establishment, Smartravel introduced its very first electric bike prototype. The product quickly drew attention for its sleek design and impressive performance compared to existing models in the market. While still in limited production, this prototype gave Smartravel valuable feedback from early adopters. These insights guided the company in improving battery technology, frame durability, and motor efficiency—elements that would become the foundation of its later success.

Recognizing the growing demand for urban commuting solutions, Smartravel expanded its product line with compact and foldable e-bikes. These models were designed for city riders who needed convenience, portability, and efficiency. The foldable design allowed users to carry their bikes into offices, apartments, and public transport, making them a practical choice for everyday life. This innovation marked a turning point, as Smartravel started to appeal to a much broader audience across different lifestyles.

By 2018, Smartravel had grown from a local startup to an international brand. The company officially entered European and North American markets, regions known for their strong cycling cultures and demand for eco-friendly commuting. Establishing global distribution channels and after-sales support networks allowed Smartravel to reach thousands of new riders. The success of this expansion positioned the brand as a trusted name in the international e-bike industry.

As customer expectations evolved, Smartravel focused heavily on research and development. In 2020, the company introduced models equipped with long-range batteries and intelligent battery management systems. These advancements not only increased performance and reliability but also enhanced safety, giving riders confidence during longer trips. The integration of smart features reflected Smartravel’s commitment to staying at the forefront of e-mobility innovation.

To meet growing global demand, Smartravel prioritized strengthening its supply chain. The company built long-term partnerships with high-quality component manufacturers, ensuring consistent production and timely deliveries. By improving its logistics and operations, Smartravel was able to keep pace with rising orders and maintain product quality. This strategic step reinforced its ability to scale while keeping customer satisfaction at the core.

Understanding that customer experience goes beyond the initial purchase, Smartravel launched a renewed after-sales service system in 2023. This included a 30-day risk-free trial, extended warranties, and a more responsive support team. These initiatives reassured customers of Smartravel’s commitment to reliability and trust. By investing in service, the company not only strengthened its reputation but also built lasting relationships with riders worldwide.

In 2025, Smartravel unveiled its flagship high-performance e-bike series, combining cutting-edge smart technology with unmatched power. These new models were designed for both city commutes and challenging outdoor adventures, reflecting the company’s vision of versatile mobility. The launch symbolized Smartravel’s continuous drive to innovate and its ability to anticipate rider needs. With this release, Smartravel reaffirmed its place as a leader in the e-bike industry, setting new standards for the future of electric transportation.